To Receive Help, Simply CALL 2-1-1 Click Here to Learn More


2-1-1 Connects Military Families to Needed Services

A newly-discharged Marine of 10 years who served in both Iraq and Afghanistancontacted United Way’s 2-1-1 information and referral service seeking new career opportunities. 2-1-1’s Military Specialist connected him to CLC, Inc. where he enrolled in machinist training. The veteran successfully completed the 240-hour course and now works for a local company making aircraft parts.

Outcomes like this one are common when military households call United Way’s 2-1-1 information and referral service. Last year 2-1-1 received 5,894 military calls, according to the latest 2-1-1 military annual report, and 78 percent received help from the sources to which they were referred.

United Way’s 2-1-1 service serves Erath, Hood, Johnson, Palo Pinto, Parker, Somervell, Tarrant and Wise counties. Most of the military household calls—89%—were from Tarrant County.

Military calls to 2-1-1 increased 16% from 2013 to 2014, compared to a 4% increase from 2012 to 2013. The callers were from all service branches. Ninety-six percent of them were veterans, and 4% were active duty. The most frequent need was electric service payment assistance, followed by rent payment assistance and food. When a need was not met, it usually was because there was no resource or the resource had been depleted. Click here for the 2-1-1 military annual report. 

Veterans Resource Guide

Veteran and active duty service members and their families also can learn about useful resources by turning to the 2015 Veterans Resource Guide. Thefree 32-page guide was produced by 2-1-1 and the Veterans Coalition of Tarrant County (VETCO), withfunding from Lockheed Martin and Bell Helicopter.

The guide is available as a downloadable .pdf or in an interactive online format. VETCO distributes printed copies through its member organizations.

The guide includes information about services related to:

  • Housing, Financial Assistance and Emergency Shelter
  • Counseling and Support Services
  • Legal Assistance
  • Employment, Job Training and Business Entrepreneurship
  • Education
  • Women Veterans and Families
  • Medical, Disability and Rehabilitation
  • Veteran Organizations and Veteran Service Offices
  • County Veteran Services Offices
  • Post-9/11 New Veterans Organizations: OEF, OIF, OND